Advice, insights and information about risk and compliance hiring, careers and job hunting

Discover how senior backing, access to client records, and defined partner escalation paths prevent compliance professionals from chasing reluctant fee earners.

Learn how to structure the core components, from clear intake and investigation templates to escalation criteria and insurer reporting lines.

Successfully identify when your law firm requires a dedicated compliance expert. Learn why rising complaint volume and complex regulatory overlaps mean handling client issues as a side responsibility creates dangerous risk exposure.

Successfully benchmark salaries for your claims and complaints function. Learn why underpricing judgment-heavy investigation roles leads to weak candidate shortlists and high compliance team attrition.

Successfully reduce turnover in your claims and complaints function. Learn why treating problem-handling roles as serious risk positions and using their compliance data to drive firm-wide improvement boosts retention.

Successfully hire a Risk Lawyer for your claims and complaints function. Learn why identifying candidates who can spot recurring risk themes and manage overlapping conduct issues beats hiring for pure technical knowledge alone.