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<p>&copy; Copyright AJ Fox Limited<br /><a href="/cm/privacy">Privacy Policy</a> &nbsp;<a href="/cm/sitemap">Sitemap</a></p><p>Company number 11667780 <br />VAT number 321134752</p>

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<p>Kemp House<br />128 City Road<br />London<br />EC1V 2NX</p>

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how-to-recruit-risk-lawyers-for-internal-investigations-349

Successfully hire Risk Lawyers for internal investigations. Learn why scoping the role around forensic fact-finding, regulatory exposure analysis, and objective reporting ensures you recruit discreet professionals who protect the firm.

How to recruit Risk Lawyers for internal investigations

how-to-avoid-underestimating-complaints-roles-348

Successfully price and title your law firm's complaints positions. Discover why shifting from a procedural mindset to a judgment-led risk approach ensures you hire professionals with the necessary emotional intelligence and internal credibility.

How to avoid underestimating complaints roles

why-claims-complaints-data-matters-for-risk-recruitment-347

Why does claims and complaints data matter for Risk recruitment? Discover how tracking complaint themes, claim values, and practice area trends helps law firms identify capability gaps and build a data-driven business case for new hires.

Why claims and complaints data matters for Risk recruitment

how-to-structure-escalation-in-claims-complaints-teams-346

Stop relying on improvised risk reporting. Discover how to map escalation routes to the General Counsel, COLP, and professional indemnity insurers, ensuring your handling team knows exactly who to involve before pressure arises.

How to structure escalation in claims and complaints teams

what-is-the-difference-between-complaints-claims-regulatory-investigations-roles-345

What is the difference between complaints, claims, and regulatory investigations roles? Discover how these distinct law firm risk functions overlap, how they differ in scope, and why merging them into one vague role compromises compliance.

What is the difference between complaints, claims and regulatory investigations roles?

how-to-hire-for-insurer-facing-claims-experience-344

Successfully recruit a law firm claims professional with insurer-facing expertise. Learn why prioritizing advanced drafting skills, notification judgment, and controlled written communication prevents costly coverage disputes and claims mismanagement.

How to hire for insurer-facing claims experience

<p><a href="https://www.recruiterweb.co.uk" title="RecruiterWEB" target="_blank" rel="noopener">www.recruiterweb.co.uk</a></p>

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Banner BlockConnecting the best people in risk and compliance

Welcome to AJ Fox Compliance

AJ Fox Compliance, specialist risk and compliance recruitment

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<h3>Why work for us?</h3><p>At AJ Fox, we are really proud of our genuinely down-to-earth, welcoming and supportive culture. While we all have our own niches and areas of focus, we have a team approach, and everyone has ideas and provides input into how we grow our business.</p><p>We are a value-led business, and we strive to always do the right thing, regardless of whether it's the most beneficial for us as individuals in that moment. We take the long-term view in everything we do, and prioritise developing rich relationships with our clients and candidates over quick wins.</p><p>As we are a young and growing business, a role with us is an opportunity to be part of an exciting journey. You are not simply plugging into a standard role in an established agency, instead, you are getting the chance to really carve out a space for yourself in our business and make your mark.</p><p>If you're a self-starter who wants to achieve big things in your career, we want to meet you!</p><h4>Perks</h4><p>The benefits of being an AJ Fox employee include a competitive salary and commission structure, a great work-life balance, and a supportive and friendly working environment.</p><ul><li>Clear career progression and development</li><li>Hybrid working in Crystal Palace</li><li>25 days of annual leave</li><li>An extra day off for your birthday</li><li>Bank holidays off</li><li>Private health insurance, including GP, dental, mental health and well-being support</li><li>Discounted gym membership</li><li>Pension scheme</li><li>Regular team socials and days out</li><li>Casual dress code</li><li>Team incentives</li><li>Further personal incentives from time to time</li><li>Mug - you get your own mug! I mean that alone makes it worth applying right!?</li></ul><h4>Apply now</h4><p>See our live vacancies below, or alternatively, send your CV to <a href="mailto:careers@ajfoxcompliance.com">careers@ajfoxcompliance.com</a> to submit an application.</p><p>If you have accessibility requirements or need support with your application, please get in touch.</p><p>We can't wait to meet you!</p>

At AJ Fox, we believe we're stronger together.

Meet the Team

<p>At AJ Fox, we believe we're stronger together.</p><p>Our fantastic team work collaboratively, sharing skills and knowledge for the betterment of each member, as well as the team as a whole. We spend alot of time together, listening and learning, discussing the market and sharing insights - we take a team approach in everything we do.</p><p>So when you speak to one of us, you know you're getting expertise from the entire team - not just one consultant's opinion.</p><p>Meet our incredible team members below!</p>

Request Profile

Trying to work out if AJ Fox Compliance is the agency for you? Take a look at some of the types of profile that we hire for our clients.

Search our sample talent pool

<p>Trying to work out if AJ Fox Compliance is the agency for you? Take a look at some of the types of profile that we hire for our clients.</p><p>If these look like the sort of candidates you need, <a href="https://www.ajfoxcompliance.com/cm/contact-us">get in touch</a>.</p><p>If you're having trouble locating the specific skillset you're looking for, don't despair! This is just a small sample of the types of profile we work with every day. <a href="tel:00442071172542">Call</a> or <a href="mailto:info@ajfoxcompliance.com" target="_blank" rel="noopener">email</a> our specialist team to see how we can help.</p>

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If you’ve got an open or upcoming risk and compliance position you need assistance with, then please leave your details below and we will be in touch very soon.

Submit a vacancy

<p>If you&rsquo;ve got an open or upcoming risk and compliance position you need assistance with, then please leave your details below and we will be in touch very soon.</p><p>Of course, you can also reach us on the phone. Call our friendly team on <a href="tel:00442071172542">+44 207 117 2542</a> to discuss your hiring needs.</p>

If we’ve done a good job then we’d love to hear about it! It's fantastic to know what we're doing right, and to be able to celebrate our team members who are making you happy.

Submit a testimonial

<p>If we&rsquo;ve done a good job then we&rsquo;d love to hear about it! It's fantastic to know what we're doing right, and to be able to celebrate our team members who are making you happy.</p><p>If there are things you think we could improve on, that's also useful for us to hear, so do let us know.</p>

Want to hear about specific types of talent? Complete your profile alert here.

Profile alert

<p>Want to hear about specific types of talent? Complete your profile alert here.</p><p>The best way to stay up to date with everything we can offer is to speak to our team of expert consultants. Not every candidate we work with is uploaded to our talent database here (that would be impossible!) and we are constantly expanding our network.</p><p><a href="mailto:info@ajfoxcompliance.com" target="_blank" rel="noopener">Drop us an email</a> to see how we can help you with your hiring needs.</p>

Do you have international hiring needs?

<p>AJ Fox Compliance is based in London but our experience spans the globe.</p><p>We have placed risk and compliance professionals across three continents and have a set-up that enables us to meet the needs of our clients and candidates wherever they are in the world.</p><p>We understand that to run a global law firm you need a global risk and compliance function, and that different jurisdictions come with their own unique regulatory and cultural risk issues and compliance requirements. We are here to find the talent you need, where you need it most.</p><p>So, whether you are based in the UK and looking to grow your London team, or if you need to grow your capabilities in Hong Kong, Singapore, Australia or the US then we are here to help.</p><p>Please get in touch with us today to understand how we can help you with your international recruitment requirements.</p><p>And if you&rsquo;re a risk and compliance professional looking to relocate then we would love to talk to you about the pros and cons of the various markets around the world.</p>

International hiring

Complaints procedure

<p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">At AJ Fox Compliance, we are committed to delivering exceptional, reliable and professional recruitment services. However, we acknowledge that occasionally things may not meet expectations.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">This policy exists to:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Ensure clients have a clear process to raise concerns.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Promote transparency, fairness, and accountability.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Use feedback to continuously improve our services.</span></li></ul><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We accept and investigate complaints related to:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Service quality, e.g., delays, miscommunication, and lack of follow-up.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Recruitment process: screening or placement issues.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Conduct of consultants: professionalism, responsiveness, or behaviour.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Breach of agreement: deviations from the terms of service or expectations.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Data protection or confidentiality concerns.</span></li></ul><h4 class="cvGsUA direction-ltr align-center para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Our promise to you</span></h4><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We take every complaint seriously and believe in handling concerns with transparency, urgency, and care. When you raise a complaint, we promise to:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Listen carefully and respectfully to your concerns without judgment.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Acknowledge your complaint promptly, confirming we&rsquo;ve received it and outlining next steps.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Treat your complaint seriously and fairly, investigating all matters thoroughly and objectively.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Communicate clearly and regularly, keeping you informed throughout the process.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Respect your privacy and confidentiality, handling your information with care and in line with data protection laws.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Provide a timely resolution, aiming to resolve complaints within clearly defined timeframes.</span></li></ul><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">You can reach us directly and confidentially at </span><a href="mailto:complaints@ajfoxcompliance.com" target="_blank" draggable="false" rel="noopener" class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none">complaints@ajfoxcompliance.com</a><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> - your message will be reviewed, and we&rsquo;ll work with you to resolve any issue quickly and fairly.</span></p><h4 class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">How the complaints process works</span></h4><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Step 1: Raise your concern</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">You can raise a complaint formally or informally. We encourage early communication with your assigned recruitment consultant.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Alternatively, if you&rsquo;d prefer to speak with someone not directly involved in your account, please contact us via:</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Email: </span><a href="mailto:complaints@ajfoxcompliance.com" target="_blank" draggable="false" rel="noopener" class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none">complaints@ajfoxcompliance.com</a><br /><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Phone: </span><a href="tel:+442071172542" target="_blank" draggable="false" rel="noopener" class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none">+44 207 117 2542</a></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Please include:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Your name and organisation</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">A description of the issue</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Relevant dates, people involved, and any evidence</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Your desired resolution (if known)</span></li></ul><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Note: Failure to provide the above information will result in no action being taken.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We ask that you approach this process with transparency, honesty, and a little patience. Open communication helps us get to the heart of the issue, and patience allows us the time to look into things properly. We&rsquo;re committed to treating your concerns seriously and fairly, and we&rsquo;ll always aim to handle matters with care, respect, and discretion.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Step 2: Acknowledgement</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We will acknowledge your complaint within 3 working days, confirming who will be handling it and the next steps.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Step 3: Investigation</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">A senior staff member, not directly involved, will:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Review documentation and communications</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Speak with any involved personnel</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Assess if internal processes were followed</span></li></ul><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">This step typically takes up to 14 working days. If more time is needed, we&rsquo;ll inform you and explain why.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Step 4: Response</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We will provide a written outcome, including:</span></p><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">A summary of findings</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Any actions taken or proposed</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Clarifications, if needed</span></li></ul><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Step 5: Escalation (if required)</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">If you&rsquo;re not satisfied with the outcome, you may request an internal review by senior management or a director. Their decision will be final from our side.</span></p><h4 class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">What you can expect from us</span></h4><ul><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Clear acknowledgement of your complaint within 3 working days.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">A fair, thorough investigation handled by someone independent.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Written response within 14&ndash;21 working days (or explanation of delay).</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">A commitment to learning from complaints and improving service delivery.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Confidential and respectful treatment throughout.</span></li><li><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Raising a complaint will not incur any fees or penalties, nor will it affect your future access to our services.</span></li></ul><h4><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Timeline</span></h4><div><table width="348" height="319"><tbody><tr><td><div><p><strong>Step</strong></p></div></td><td><div><p><strong>Timeline</strong> <br />(typically within)</p></div></td></tr><tr><td><div><p>Acknowledgement</p></div></td><td><div><p>2-3 days</p></div></td></tr><tr><td><div><p>Investigation</p></div></td><td><div><p>Up to 14 days</p></div></td></tr><tr><td><div><p>Response</p></div></td><td><div><p>14-21 days</p></div></td></tr><tr><td><div><p>Further Escalation</p></div></td><td><div><p>Within 30 days</p></div></td></tr></tbody></table><h4>FAQs</h4><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">❓ Who can submit a complaint?</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Any client who has engaged AJ Fox Compliance for recruitment services.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">❓ Can I remain anonymous?</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">We need sufficient information to investigate concerns thoroughly and ensure a fair process, so unfortunately, we're not able to take action on anonymous complaints. However, all complaints are handled with the utmost confidentiality and sensitivity.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">❓ Will my complaint affect our working relationship?</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Not at all. Raising a concern won&rsquo;t negatively affect our relationship - in fact, we think it will improve things! We see feedback as a chance to learn and do better, not something that gets in the way of working together.</span></p><p class="cvGsUA direction-ltr align-start para-style-body"><strong><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">❓ What if I just want to provide feedback, not file a formal complaint?</span></strong></p><p class="cvGsUA direction-ltr align-start para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">That&rsquo;s no problem, we welcome all feedback from our clients. Feedback helps us identify areas for improvement and helps</span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> us deliver the best possible service. You can get in touch with your consultant via phone or email as usual, or write to complaints@ajfoxcompliance.com if you&rsquo;d rather speak to someone not involved in your account. Your input is valuable and will be treated with care and confidentiality.</span></p><p class="cvGsUA direction-ltr align-center para-style-body">&nbsp;</p><p class="cvGsUA direction-ltr align-center para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">If you&rsquo;ve encountered a concern, felt let down at any stage, or simply want to give us honest feedback, we&rsquo;re here to listen.</span></p><p class="cvGsUA direction-ltr align-center para-style-body"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Email: </span><a href="mailto:complaints@ajfoxcompliance.com" target="_blank" draggable="false" rel="noopener" class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none">complaints@ajfoxcompliance.com</a><br /><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Phone: </span><a href="tel:+442071172542" target="_blank" draggable="false" rel="noopener" class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none">+44 207 117 2542</a></p><p class="cvGsUA direction-ltr align-center para-style-body"><strong><em><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Working together for recruitment success</span></em></strong></p></div>

Being specialists in risk and compliance means that we can offer you recruitment solutions that are truly tailored to your business needs.

<h4>Hire the best risk and compliance professionals for your team, and retain them too</h4><p>Being specialists in risk and compliance means that we can offer you recruitment solutions that are truly tailored to your business needs.</p><p>We take the time to get to know you, your risk and compliance teams and your business so that we can create a strategy for hiring that doesn&rsquo;t just include introducing great profiles to you, but offers you insight and expertise that informs your decision-making processes.</p><p>We have worked with thousands of risk and compliance professionals and a huge number of law firms over the years (both in the UK and internationally) and have built trusted partnerships that stand the test of time.</p><p>We ensure that if you are hiring for a position in your firm, at any level, that you don&rsquo;t just fill it based on skills and experience, but on culture and values too. This honest approach means that in some cases we will challenge you on processes and decisions, but it also means that when you do make a hire, they are in your business for the long run.</p><p>From Conflicts Analysts to Global Heads of Risk &amp; Compliance, we have the full spectrum of the industry covered with a network of talent that we believe is unrivalled in this space.</p><h6><em>"I have always relied upon AJ Fox to provide solid recruits for my firm and the risk and compliance team" - Head of Risk &amp; Compliance</em></h6><p>Working closely with our clients, we help them build global risk and compliance functions that provide 24/7 coverage for the fee earners they support around the world. So whether your hiring needs are in London, Manchester, Hong Kong or Sydney, we are confident that we can meet your recruitment requirements should you choose to work with us.</p><p>So whether you&rsquo;re actively hiring, want to get a sense check on the market or simply want to take those first steps in understanding how we can add value to your recruitment process, then please do <a href="mailto:info@ajfoxcompliance.com" target="_blank" rel="noopener">get in touch</a>. You can see a sample of the candidates in our network at the bottom of this page, or if you want to see a range of the roles we could work with you on then head over to our <a href="https://www.ajfoxcompliance.com/cm/jobs" target="_blank" rel="noopener">jobs page</a>.</p><h4>What we offer</h4><h5>Contingent recruitment</h5><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">If you are already working with other recruitment agencies and are not looking for a specialist dedicated resourcing partner but need access to our most active candidate pool, and quickly, then start here. Contingency recruitment can be a good option if you are reacting to a recent resignation or dismissal and need to add resources in a hurry.</span></p><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Contingency recruitment is best suited when you need a generic and straightforward skillset adding to your team. If you need a more tailored search for a strategic hire, or if you are looking to add a new skillset to your function, then talk to us about our Retained or Partnership offering.</span></p><h5>Retained search</h5><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Go beyond the active candidate market and harness the power of a targeted search. Our knowledge and understanding of the risk and compliance space and the challenges and key motivators for candidates mean we will give you access to the best passive candidates.</span></p><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Your recruitment agency partner should be an extension of your business. We are here to qualify candidates and provide you the insight you need to save your team time. We use the latest technology, including video interviews, to qualify the best candidates in the market.</span></p><h5>Partnership</h5><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Traditional recruitment services are flawed.</span></p><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">This is why we have created our gold standard unleashing the true potential of the experience and knowledge that we can offer both </span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">&ldquo;on&rdquo;</span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> and</span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> &ldquo;off&rdquo;</span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none"> recruitment. But just because it is the &ldquo;gold&rdquo; standard doesn&rsquo;t mean this comes with a &ldquo;gold&rdquo; price tag, to the contrary, </span><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">this is our best value package.</span></p><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Our Partnership offering is designed to move beyond the traditional reactive approach to recruitment and instead to work with you to be ahead of the curve. This means we can understand your future needs and have candidates pre-qualified before you need them. No more downtime and avoid the risk of team demoralisation through periods of under-resourcing.</span></p><p class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Call us on <a href="tel:00442071172542" target="_blank" rel="noopener">+44 207 117 2542</a> or email <a href="mailto:info@ajfoxcompliance.com" target="_blank" rel="noopener">info@ajfoxcompliance.com</a> to get the ball rolling and find out what we can do for you.</span></p><p class="cvGsUA direction-ltr align-start para-style-title">&nbsp;</p><h3 class="cvGsUA direction-ltr align-start para-style-title"><span class="OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none">Get in Touch</span></h3>

Hire the best risk and compliance professionals for your team, and retain them too

You may not be looking for a role right now. Or we may not have any relevant risk and compliance jobs for you at the moment.

Submit your CV

<p>You may not be looking for a role right now. Or we may not have any relevant risk and compliance jobs for you at the moment. And that&rsquo;s OK.</p><p>But you can still fire us your CV, we won&rsquo;t ring you incessantly but will get in touch to find out what ticks all of your boxes.</p><p>We look forward to meeting you!</p>

Want to be the first to hear about new roles when they drop?

Create a job alert

<p>Want to be the first to hear about new roles when they drop?</p><p>Sign up for job alerts here.</p>

Would any of your friends be interested in discussing their career path, or exploring new opportunities?

Refer a friend

<p><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Would any of your friends benefit from a discussion with one of the consultants here at AJ Fox/would any of your friends be interested in discussing their career path?/are any of your friends exploring new opportunities? - do you have a friend who might benefit from a chat with one of the consultants here at  AJ Fox? If so then do put them in touch with us and if we place them into a new role we will even send you &pound;250 of shoppig vouchers to say thank you (url to stay refer-a-friend)&quot;}" data-sheets-userformat="{&quot;2&quot;:1059713,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10,&quot;23&quot;:1}">Would any of your friends be interested in discussing their career path, or exploring new opportunities?</span></p><p><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Would any of your friends benefit from a discussion with one of the consultants here at AJ Fox/would any of your friends be interested in discussing their career path?/are any of your friends exploring new opportunities? - do you have a friend who might benefit from a chat with one of the consultants here at  AJ Fox? If so then do put them in touch with us and if we place them into a new role we will even send you &pound;250 of shoppig vouchers to say thank you (url to stay refer-a-friend)&quot;}" data-sheets-userformat="{&quot;2&quot;:1059713,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10,&quot;23&quot;:1}">Do you have a friend working in law firm risk and compliance who might benefit from a chat with one of the consultants here at AJ Fox?</span></p><p><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Would any of your friends benefit from a discussion with one of the consultants here at AJ Fox/would any of your friends be interested in discussing their career path?/are any of your friends exploring new opportunities? - do you have a friend who might benefit from a chat with one of the consultants here at  AJ Fox? If so then do put them in touch with us and if we place them into a new role we will even send you &pound;250 of shoppig vouchers to say thank you (url to stay refer-a-friend)&quot;}" data-sheets-userformat="{&quot;2&quot;:1059713,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10,&quot;23&quot;:1}">If so, then do put them in touch with us!</span></p><p><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Would any of your friends benefit from a discussion with one of the consultants here at AJ Fox/would any of your friends be interested in discussing their career path?/are any of your friends exploring new opportunities? - do you have a friend who might benefit from a chat with one of the consultants here at  AJ Fox? If so then do put them in touch with us and if we place them into a new role we will even send you &pound;250 of shoppig vouchers to say thank you (url to stay refer-a-friend)&quot;}" data-sheets-userformat="{&quot;2&quot;:1059713,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10,&quot;23&quot;:1}">For a limited time, we're offering you and your friend &pound;25 each when they register with us.<br /></span></p><p><span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Would any of your friends benefit from a discussion with one of the consultants here at AJ Fox/would any of your friends be interested in discussing their career path?/are any of your friends exploring new opportunities? - do you have a friend who might benefit from a chat with one of the consultants here at  AJ Fox? If so then do put them in touch with us and if we place them into a new role we will even send you &pound;250 of shoppig vouchers to say thank you (url to stay refer-a-friend)&quot;}" data-sheets-userformat="{&quot;2&quot;:1059713,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:0},&quot;16&quot;:10,&quot;23&quot;:1}">&pound;25 for you, &pound;25 for them! It's a win win!</span></p><p>Simply fill in the form below, or send your friend's name, email address, and phone number to <a href="mailto:referrals@ajfoxcompliance.com" title="Referral">referrals@ajfoxcompliance.com</a>.</p><p>&nbsp;</p><div aria-setsize="-1" class="c-virtual_list__item c-virtual_list__item--initial-activeitem" role="listitem" id="1690469688.175699" data-qa="virtual-list-item" data-item-key="1690469688.175699" tabindex="0"><div role="presentation" class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"><div role="document" aria-roledescription="message" class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"><div class="c-message_kit__actions c-message_kit__actions--default"><div class="c-message_kit__gutter"><div role="presentation" class="c-message_kit__gutter__right" data-qa="message_content"><div class="c-message_kit__blocks c-message_kit__blocks--rich_text"><div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"><div class="p-block_kit_renderer" data-qa="block-kit-renderer"><div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"><div class="p-rich_text_block" dir="auto"><div class="p-rich_text_section"><strong data-stringify-type="bold"><em data-stringify-type="italic">Terms &amp; Conditions:&nbsp;</em></strong><em data-stringify-type="italic">The candidate you refer must be currently working in a&nbsp; Law Firm Risk &amp; Compliance role&nbsp; (AML, Conflicts, Regulatory Risk, Enterprise, Claims &amp; Complaints, etc) with the right to work in the UK who is not already registered with AJ Fox Compliance and you must have their consent to pass their details to us. As long as they successfully complete a 30-minute registration call with our team, we will send you both &pound;25 in shopping vouchers via email. If there is any uncertainty the decision will be made at the complete discretion of AJ Fox Compliance.</em></div></div></div></div></div></div></div></div></div></div></div></div>

 At AJ Fox Compliance, we realise that you’re not always looking for a new job.

<h4>Here for your whole career, not just the next job</h4><p>At AJ Fox Compliance, we realise that you&rsquo;re not always looking for a new job. At times we all think about our futures, our options and our worth without &ldquo;actively&rdquo; looking for a new job and we understand that. We are here to talk about your whole career. We have built a network of risk and compliance professionals based on long-term relationships.</p><p>That being said, we are always working on open positions with the firms we partner with. These types of roles include (but are not limited to): Conflicts Analysts, AML Analysts, Compliance Officers, Risk Lawyers, Compliance Lawyers, General Counsel, Director of Risk, Global Head of Business Acceptance, Head of Conflicts, Head of AML, MLRO, Deputy MLRO, Compliance Managers, COLP (and many more).</p><p>The easiest way to see the types of risk and compliance jobs we work on is to head over to our<a href="https://www.ajfoxcompliance.com/cm/jobs"> job search page</a>.</p><h6><em>"Everyone at AJ Fox takes the time to fully understand my career goals, and always available to discuss options instead of just pushing jobs at me"</em></h6><p>As we mentioned though, our reputation is built on more than finding people jobs when they need them. As well as building a network and community of risk and compliance professionals we also offer a number of career coaching services including:</p><ul><li>Career road mapping</li><li>Appraisal planning in your current role</li><li>Tailored salary benchmarking</li><li>Education and qualifications guidance</li></ul><p>If you want to fire over your CV just in case a risk and compliance job appears on our radar that might be right for you then please do, we&rsquo;ll be in touch if we believe you&rsquo;ll be a good match. Equally, feel free to sign up for our job alerts and search all of our current roles.</p><p>You can of course pick up the phone and chat to us. We love talking about law firm risk and compliance and how we can help you. Call <a href="tel:00442071172542" target="_blank" rel="noopener">0207 117 2542</a> to speak to one of our friendly and knowledgeable team.</p><p>Sign up to our monthly newsletter <a href="https://ajfoxcompliance.us19.list-manage.com/subscribe?u=a4fcf92672eaf2f9d79a8ed5a&amp;id=7146fcb6ee" target="_blank" rel="noopener">here</a> to stay in the loop with current news, jobs, career advice, and more.</p><h5><a href="https://www.ajfoxcompliance.com/cm/candidates/submit-cv">Submit CV</a><br /><a href="https://www.ajfoxcompliance.com/cm/contact-us">Get in touch</a></h5>

Here for your whole career, not just the next job

Find your next role in AML, financial crime, and sanctions here.

AML, financial crime & sanctions jobs

<p>Find your next role in AML, financial crime, and sanctions here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

AML, financial crime & sanctions

Audit jobs

<p>Find your next role in audit here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Audit

Find your next role in AML and conflicts of interest (a.k.a. Business Acceptance) here.

AML & conflicts jobs

<p>Find your next role in AML and conflicts of interest (a.k.a. Business Acceptance) here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

AML & conflicts

Find your next role in business continuity here.

Business continuity jobs

<p>Find your next role in business continuity here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Business continuity

Find your next role in claims and complaints here.

Claims & complaints jobs

<p>Find your next role in claims and complaints here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Claims & complaints

Find your next role in conflicts of interest here.

Conflicts of interest jobs

<p>Find your next role in conflicts of interest here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Conflicts of interest

Find your next role in data protection here.

Data protection jobs

<p>Find your next role in data protection here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Data protection

Find your next role in enterprise risk here.

Enterprise risk jobs

<p>Find your next role in enterprise risk here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Enterprise risk

Find your next role in information security here.

Information security jobs

<p>Find your next role in information security here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Information security

Find your next role in professional indemnity here.

Professional indemnity jobs

<p>Find your next role in professional indemnity here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Professional indemnity

Find your next role in regulatory risk here.

Regulatory risk jobs

<p>Find your next role in regulatory risk here.</p><p>Can't find what you're looking for? Check out our <a href="/cm/jobs">full list of vacancies</a>.</p><p>Remember, not every role we work on is advertised here so get in touch with our friendly team of expert consultants by sending <a href="/cm/candidates/submit-cv">in your CV</a>.</p>

Regulatory risk

Here you will find a selection of our latest jobs. If you do not see a role you are interested in, be sure to send your CV in or use our job alert feature as we have jobs landing daily. We may also be working on a confidential basis with some of our clients so not every job is advertised here.

<p>Here you will find a selection of our latest jobs. If you do not see a role you are interested in, be sure to send your CV in or use our job alert feature as we have jobs landing daily. We may also be working on a confidential basis with some of our clients so not every job is advertised here.</p>

Advice, insights and information about risk and compliance hiring, careers and job hunting

<h2>Welcome to our blog!</h2><p>A specialist blog for all risk and compliance professionals, hiring managers, and HR representatives, featuring advice, insights and information to inspire and inform our network.</p>

Welcome to our blog!

Blog

Inside Risk & Compliance

Podcast

Kemp House, 128 City Road, London, EC1V 2NX

Contact us

Contact us +44 207 117 2542

Privacy policy

<h4>AJ Fox Compliance Privacy Notice</h4><p>We care about your information. AJ Fox Compliance ("the Company")&nbsp;Company number&nbsp;11667780&nbsp;will ask you to share personal information so we can provide you with work-finding and related services. Relevant, authorised members of our staff will have access to the information. We must process personal data (including sensitive personal date) so we can provide these services and in doing so we act as a data controller.</p><p>You may give your personal details to the Company directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with this privacy statement. At all times we will comply with current data protection laws.</p><p>This document tells you what you can expect from us and how we will protect your rights. It applies to information we collect about agency workers, staff members and individuals who work at the companies we do business with. If you wish to exercise any of your rights or should you have any questions or concerns about AJ Fox Compliance and its personal data policies or practices, please contact&nbsp;<a href="mailto:privacy@ajfoxcompliance.com" target="_blank" rel="noopener">privacy@ajfoxcompliance.com</a>.</p><h5>Contents</h5><ol><li>Collection and use of personal data</li><li>Purpose of processing and legal basis</li><li>Legitimate interest</li><li>Statutory/contractual requirement</li><li>Recipients of data</li><li>Information to be provided when data is not collected directly from the data subject</li><li>Categories of data</li><li>Sources of data</li><li>Overseas transfers</li><li>Data retention</li><li>Your rights</li><li>Automated decision making</li><li>Cookies</li><li>Login files</li><li>Links to external sites</li><li>Sale of the business</li><li>Data security</li><li>Changes to this privacy statement</li><li>Complaints or queries</li></ol><h5>1. Collection and use of personal data</h5><p>The Company will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.</p><h5>2. Purpose of processing and legal basis</h5><p>&nbsp;In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.</p><p>&nbsp;We must have a legal basis to process your personal data. The legal bases we rely upon to offer our work-finding services to you are:</p><ul><li>Your consent</li><li>Where we have a legitimate interest</li><li>To comply with a legal obligation that we have</li><li>To fulfil a contractual obligation that we have with you</li></ul><h5>3. Legitimate interest</h5><p>&nbsp;This is where the Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where the Company has relied on a legitimate interest to process your personal data our legitimate interests is/are as follows:</p><ul><li>Managing our database and keeping work-seeker records up to date;</li><li>Providing work-finding services to you and our clients;</li><li>Contacting you to seek your consent where we need it;</li><li>Giving you information about similar products or services that you have used from us recently.</li></ul><h5>4. Statutory/contractual requirement</h5><p>The Company has certain legal and contractual requirements to collect personal data (e.g. to comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003, immigration and tax legislation, and in some circumstances safeguarding requirements.) Our clients may also require this personal data, and/or we may need your data to enter into a contract with you. If you do not give us personal data we need to collect we may not be able to continue to provide work-finding services to you.</p><h5>5. Recipient/s of data</h5><p>The Company will process your personal data and/or sensitive personal data with the following recipients:</p><ul><li>Clients (whom we may introduce or supply you to)</li><li>Our IT and CRM providers</li><li>Former employers whom we may seek references from</li><li>Payroll service providers who manage payroll on our behalf or other payment intermediaries whom we may introduce you to</li><li>Other recruitment agencies in the supply chain</li><li>Any third parties who carry out audits</li><li>Any public information sources or third party organisations that we may use to carry out suitability checks e.g. credit reference agencies</li></ul><h5>6. Information to be provided when data collected not from the data subject</h5><h5>7. Categories of data</h5><p>The Company has collected the following personal data on you:</p><p><em>Personal data:</em></p><ul><li>Name and contact details (address, mobile no., email)</li><li>Nationality and right to work status (including copies of passport and other allowable documents)</li><li>Your work history, skills, education and qualifications, and salary</li><li>Details about the work you are seeking</li><li>For some roles, we may use assessments as part of the recruitment process such as literacy, numeracy, or psychometric tests, and these results will be held on file</li><li>National insurance no.</li><li>Company Number</li></ul><p><em>Sensitive personal data:</em></p><ul><li>Health information including whether you have a disability and whether you need any reasonable adjustments to be made in the recruitment process</li><li>Whether you have any unspent criminal convictions</li><li>We may also collect sensitive data about you that you choose to provide voluntarily such as but not limited to information regarding gender, racial/ethnic origin, criminal allegations/offences, trade union membership.</li></ul><h5>8. Sources of personal data</h5><p>The Company sourced your personal data/sensitive personal data:</p><ul><li>From Indeed, Reed, Google Jobs, Totally Legal, The Lawyer jobs boards, LinkedIn</li><li>Information when you interact with us via social media</li><li>Reference details from a former employer or a referee who&rsquo;s details you have provided to us</li><li>Cookies listed in section 7</li></ul><p>This information did not come from a publicly accessible source.</p><h5>9. Overseas transfers</h5><p>The Company may transfer the information you provide to us to countries outside the European Economic Area (&lsquo;EEA&rsquo;) for the purposes of providing you with work-finding services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.</p><h5>10. Data retention</h5><p>The Company will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws may also require us to keep different data for different periods of time. For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.</p><p>We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. This is currently 3 to 6 years.</p><p>Where the Company has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy. Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data.</p><h5>11. Your rights</h5><h5>12. Automated decision making</h5><p>Please be aware that you have the following data protection rights:</p><ul><li>The right to be informed about the personal data the Company processes on you;</li><li>The right of access to the personal data the Company processes on you;</li><li>The right to rectification of your personal data;</li><li>The right to erasure of your personal data in certain circumstances;</li><li>The right to restrict processing of your personal data;</li><li>The right to data portability in certain circumstances;</li><li>The right to object to the processing of your personal data that was based on a public or legitimate interest;</li><li>The right not to be subjected to automated decision making and profiling; and</li><li>The right to withdraw consent at any time.</li></ul><p>Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting <a href="mailto:privacy@ajfoxcompliance.com" target="_blank" rel="noopener">privacy@ajfoxcompliance.com</a>. Please note that if you withdraw your consent to further processing that does not affect any processing done prior to the withdrawal of that consent, or which is done according to another legal basis.</p><p>There may be circumstances where the Company will still need to process your data for legal or official reasons. Where this is the case, we will tell you and we will restrict the data to only what is necessary for those specific reasons.</p><p>If you believe that any of your data that the Company processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.</p><p><strong>You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.</strong></p><h5>13. Cookies</h5><p>Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie notice.</p><h5>14. Login files</h5><p>We use IP addresses to analyse trends, administer the site, track users&rsquo; movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.</p><h5>15. Links to external websites</h5><p>The Company&rsquo;s website may contains links to other external websites. Please be aware that the Company is not responsible for the privacy practices of such other sites. When you leave our site we encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Company&rsquo;s website.</p><h5>16. Sale of business</h5><p>If the Company&rsquo;s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.</p><h5>17. Data security</h5><p>The Company takes every precaution to protect our users&rsquo; information. e.g. firewalls, browser certification technology, encryption, limited access, use of passwords</p><p>Only employees who need the information to perform a specific job (for example, consultants, our accounts clerk or a marketing assistant) are granted access to your information.</p><p>The Company uses all reasonable efforts to safeguard your personal information. However, you should be aware that the use of email/ the Internet is not entirely secure and for this reason the Company cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/ the Internet.</p><p>If you share a device with others we recommend that you do not select the &ldquo;remember my details&rdquo; function when that option is offered.</p><h5>18. Changes to this privacy statement</h5><p>We will update this privacy statement from time to time. We will post any changes on the statement with revision dates. If we make any material changes, we will notify you.</p><h5>19. Contact</h5><p>Questions, comments and requests regarding this privacy notice are welcome and should be addressed to&nbsp;<a href="mailto:privacy@ajfoxcompliance.com" target="_blank" rel="noopener">privacy@ajfoxcompliance.com</a>.</p><p>You also have the right to raise concerns with Information Commissioner&rsquo;s Office at&nbsp;<a href="https://ico.org.uk/concerns/" target="_blank" rel="noopener">https://ico.org.uk/concerns/</a>, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.<br /><br />Company number 11667780 <br />VAT number 321134752<br />Registered office address: 128 City Road, London, United Kingdom, EC1V 2NX. <br />Registered in England &amp; Wales</p>

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