Claims & complaints jobs
Find your next role in claims and complaints here.
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Active jobs
Financial Crime Lawyer
London
Greater London
Up to £120,000
We are working with a leading international law firm to hire a PI Lawyer for their General Counsel team in London. In this role you will handle and resolve professional indemnity insurance matters, client complaints, and internal service reviews while upholding best practice standards across the business.
Read our Blogs
26. 05. 2026
Should complaints sit with Risk, Compliance or Client Care?
Where should complaints sit in a law firm? Learn how to balance client care service recovery with compliance process discipline, ensuring your complaints team has the necessary authority to extract information from partners.
26. 05. 2026
How to hire for complaints investigation skills
Hiring for complaints investigation skills requires looking beyond basic response writing. Learn why evaluating a candidate's emotional control, stakeholder communication tone, and fact-finding methodology ensures defensible risk outcomes.
26. 05. 2026
What should a PI Claims Manager own in a law firm?
Learn what a PI Claims Manager should own, from claim notification and chronology preparation to panel solicitor coordination and fee earner liaison. Find out how to position this role with the clear authority needed to gather internal evidence.